đŸ”„ Feature Spotlight: Secure credential requests

News
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:locked_with_key: The secure way to request connection credentials is here

If you build automations for colleagues or clients, you know the hassle of the ‘credential chase.’

You’re stuck waiting for an API key or handling sensitive login details you shouldn’t have access to in the first place. Not to mention the security risk of passwords sitting in Slack or email threads.

Today, I’m happy to introduce Credential requests: a secure, professional way to get the connections you need without ever seeing the secrets you don’t! :shield:

  • :locked: Zero shared secrets: Generate a secure link that lets your stakeholder log themselves in. You get the connection, they keep their password private. No copy-pasting login credentials into chat windows.

  • :high_voltage: Faster approvals: Turn days of back-and-forth communication chains into a few clicks. Your client or manager gets a clear request, approves it, and you get the green light to start building immediately.

  • :shield: Full data control: Give your partners peace of mind. They can see exactly what they are connecting to and retain a “revoke” button, making it much easier for them to say “yes” to your automation projects.

Feature walkthrough video

:rocket: Why you’ll love credential requests

  • For IT teams: Eliminate shadow IT risks. When you need access to HR or Finance tools, you don’t need to be an admin. Just request the specific connection you need, keeping compliance happy.

  • For Automation leads: Securely centralize access. If you oversee multiple projects, grant builders the exact connections they need without sharing a master password document or admin credentials.

  • For Agencies: Onboard new clients faster. Instead of asking for a list of passwords during kickoff, send a professional request link. It builds trust instantly and keeps your liability low.

:loudspeaker: Who can access the feature

  • :inbox_tray: Receiving and authorizing credential requests is available to all users

  • :outbox_tray: Creating credential requests is currently an on-demand free add-on feature available only to customers on an Enterprise plan and to official Make partners on any paid plan.

  • To enable this feature, each eligible user must submit this form.

:round_pushpin: Where to find the feature

We’ve introduced a new Credentials tab in your left-hand sidebar. This is now the central home for all your connections, keys, and credential requests.

:books: Helpful resources

:backhand_index_pointing_right: Technical documentation, API documentation

:backhand_index_pointing_right: Release notes

:backhand_index_pointing_right: Feature walkthrough video

:backhand_index_pointing_right: Feature enablement form (for enterprise customers and Make partners only)

How have you been handling credentials for your teammates or clients up until now? We’d love to hear your thoughts.

Happy automating! :purple_circle:

Valery

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:hammer_and_wrench: API for Credential Requests now available

For those looking to automate credential request workflows, we’ve just released the Credential Requests API, allowing you to create requests, list them, view details, and manage individual credentials within requests.

Find details in our Credential Requests API documentation here: https://developers.make.com/api-documentation/api-reference/credential-requests

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This is great news. It would be great if it can roll out to all paid plans :crossed_fingers:

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Thanks, @Sarah_D! One thing that sometimes gets missed: official Make Partners can already access this feature on any paid plan :raising_hands:

For non-partner tiers, we’re starting with Enterprise, and we’ll be evaluating expansion to more plans based on the feedback and demand we see!

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