What are you trying to achieve?
I tried to install the Google Sheets add-on for Make. The add-on is shown as installed but does not appear in the Extensions’ menu. Do I need a paid plan to be able to use the extension? Is this a known issue?
I tried to install the Google Sheets add-on for Make. The add-on is shown as installed but does not appear in the Extensions’ menu. Do I need a paid plan to be able to use the extension? Is this a known issue?
Hello @Bastian_Brakemeier,
Welcome to the Make community! Here’s how to get started:
Leave this for the Future After completing the above
Most importantly, start building! This forum is here to support you every step of the way. But first, you need to understand the core features of the platform.
Welcome to the Make community!
You should be able to use it without a paid plan.
Something is interfering with the extension, or you did not install it correctly.
For technical issues or bugs like this, directly contacting support can often lead to a faster resolution. They have access to your specific account details, scenario and scenario logs, server-side logs, and internal tools and resources, which allows them to investigate more thoroughly than what you have access to. Additionally, sharing sensitive information about your account or scenario might not be suitable for an open forum discussion.
You can open a new ticket here, or if you are unable to login for some reason, you can create another new free account to access the ticketing system (which is only available to logged-in users). After submitting a new ticket, you will receive an automatic confirmation email with the subject “Ticket Created” in the subject. If you do not receive this, try sending the ticket again.
If you manage to get your issue resolved with support, we’d still love to hear about it! Sharing your solution on the forum can help others facing similar problems.
Hope this helps! Let me know if there are any further questions or issues.
— @samliew
P.S.: Investing some effort into the Make Academy will save you lots of time and frustration using Make.