Hey Make community,
This is a workflow that handles restaurant orders with Retell ai. The scenario gets the order data and creates a PDF of the order, including all items on it.
Step1:
- Get order data and order items from a custom function on Retell AI
Modules 26,25,19.
Step 2:
- From all items, calculate the subtotal. This is used to audit AI total calculations.
Modules: 19,61,60
Step 3:
- Create an invoice document as a Google sheet and then add order items line by line. We used a specific template on a Google Sheet.
Module: 49,27,50,62
Step 4:
- Convert the order into a PDF so it can be used for SMS, Fax, or email delivery.
Modules 54, 55, 63
Step 5: Important for the next day or running
- We save all data into a master Google Sheet where we run audits to find where the model fails and which are those opportunities for improvement
Module: 32, 37
I have done the work on Make, and a huge effort came from the client on improving the Retell AI instructions. Those instructions make a lot of sense on the model’s performance.
How do you guys handle orders and order items from phone calls coming from ai voice services?
