I’m creating a new scenario where a webhook is launched from Airtable, then an Airtable Record is found, then a Google doc is created from a template and stored on my Google drive. I have done this many times before.
However, I’m having a weird issue. When I go to “Create a Google Doc from a Template”, Make cannot find the template. In fact, I cannot find the folder for the template. However, just below, where it asks for the new file location, it does find the folder.
For technical issues or bugs like this, directly contacting support can often lead to a faster resolution. They have access to your specific account details, scenario and scenario logs, server-side logs, and internal tools and resources, which allows them to investigate more thoroughly than what you and I have access to. Additionally, sharing sensitive information about your situation might not be suitable for an open forum discussion.
If you manage to get your issue resolved with support, we’d still love to hear about it! Sharing your solution on the forum can help others facing similar problems.