Help needed: Automating Facebook Lead Ads → Vendasta CRM → Email alert → WhatsApp message

Questions
, ,
1

:bullseye: What is your goal?

My goal is to build a full automation flow that works like this:

When a Facebook Lead Ads form is submitted, the lead should automatically go into my CRM (Vendasta / AI Biz 360).

All lead fields (full name, phone, email, company, website) must be correctly mapped into the CRM as a new contact.

After the contact is created in the CRM, I want to receive an automatic email notification telling me that a new CRM contact was created.

Immediately after the lead submits the form, an automatic WhatsApp message should be sent to the lead with a welcome message.

I also want a WhatsApp alert sent to my own number informing me that a new Facebook lead arrived.

This is the entire flow I’m trying to achieve.

:thinking: What is the problem & what have you tried?

I already tried to build the first part of the scenario inside Make:

Facebook Lead Ads → Send Email → Vendasta CRM

But there are two problems:

The lead enters my CRM incorrectly.
Instead of showing the lead’s actual details, my CRM only receives my own email address (the email I used in the Make email module).
None of the real lead fields (name, phone, email, company, website) appear inside the CRM.
The contact is created under the name “GQM” (my business), with my own email address, instead of the lead’s real information.

So clearly, something is wrong with the mapping or the way the fields are being passed.

I’m not sure what is the correct method to push data into Vendasta’s CRM.
I don’t know if I should use:

an HTTP POST

an API endpoint

the native Vendasta/AI Biz CRM automation

or a different approach entirely

This is why I need guidance from experts who know how to structure this properly.

I also didn’t know the best way to send WhatsApp messages automatically after the lead is captured.
I want the community to recommend the right approach.

:clipboard: Error messages or input/output bundles

There is no specific error message from Make, but the output bundle coming from Facebook Lead Ads contains all the correct fields, while the output in my CRM shows only my own email address, meaning the lead data isn’t mapping or isn’t being sent properly.

Here is the issue in simple terms:

Facebook sends correct lead data → Make receives correct fields → CRM receives only my own email

So something in the connection or mapping is wrong, and I need help understanding how to fix it.

3

Hey there,

Can you show some screenshots of the module setup? Sounds like you just mapped the wrong data.

4

Your current blueprint is wrong since it only sends an email and doesn’t map anything into the Vendasta CRM.

Here’s a solution:

User (Submits FB Lead Form) > Facebook (Watch Leads) > Vendesta CRM API (Create/Update Contact) > Gmail (Send Email Alert) > WhatsApp (Send User Message) > WhatsApp (Send Message Alert)

Let me know how it goes!