Help on automating an idea in make

[Amandeep_Singh]

What are you trying to achieve?

Hey everyone, i wanted to create a churn prevention automation for SaaS businesses. Basically it just checks the usage of the user and if it very low or almost inactive it sends emall to help them. Can someone please help me create this idea in make? Thanks in advance.

[samliew]

Welcome to the Make community!

I would suggest completing the Make Academy before jumping into building a complete scenario. If you need specific assistance when you are building a scenario it’s easier to help you then. Otherwise, you can also hire a professional by posting a request in the Hire a Pro category.

Here are some useful links and guides you can use to learn more on how to use the Make platform, apps, and app modules. I found these useful when I was learning Make, and hope they might benefit you too —

Getting Started

• Help Centre | Tutorials – Make “Manual”
• Make Academy – Basics 101: Learn Make and get certified

Help Centre Basics

• Mapping – What is mapping? What can I map?
• Mapping with arrays – How to map items in an array
• Aggregate an array for mapping complex fields
• Date Format: tokens for parseDate | tokens for formatDate
• HTTP modules – Make a request, Get (download) a file
• Webhooks – Error Handling, Responding to webhooks

Articles & Videos

• Router Magic Formula - YouTube
• Error Handlers in Make - YouTube playlist
• Getting started with OpenAI - How to setup and use OpenAI (ChatGPT) in Make
• How to use Regex in Make - How to use pattern matching to extract the text you want

Partner & Custom Apps

• Make Partner Training Portal
• Custom Apps / App Builder

Hope this helps! Let me know if there are any further questions or issues.

— @samliew

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P.S.: Did you know, the concepts of about 70% of questions asked on this forum are already covered in the Make Academy. Investing some effort into it will save you lots of time and frustration using Make later!