Hi Makers, Prem Patel here, founder of Nex Automations (nex-automations.com). Make Level 5 Expert, Make Silver Solution Partner and winner of Make’s first Scenario of the Month (September 2026).
Most automation problems are not industry problems.
They are operations problems.
I work with teams across very different industries, but the pain always looks the same:
manual work, broken workflows, no visibility and systems that stop working when things scale.
If you’re here to hire a Make.com expert: I am Prem Patel, founder of Nex Automations, an AI systems studio. I hold the Make Level 5 Expert certification (the top individual tier, held by few hundred people globally) and Nex Automations is a listed Make Silver Partner you can verify in the official directory. Over 6 years I’ve shipped 1,200+ systems for 210+ clients, from clean automations to AI agents and full AI systems that run real operations on Make.
Recent results (updated October 2026)
- Scenario of the Month, 1st place (September 2026): a daily SEO publisher for a 4-store Shopify retailer. On its first run, articles with no shop links went from 94% to 0%, behind a quality gate that published 1 article, held 2 and refused 2. Announcement · Case study
- Transportation invoicing on Make + GoHighLevel: invoice processing time down 77%, from 30 days to 7. Case study
- AI contract review SaaS with Make as the backend: 94.9% best-run accuracy on contracts of 100 to 1,000 pages, every fact page-cited. Case study
- monday.com audit and rebuild: the docs listed 14 live automations, the audit found 0 running, and we delivered 25 across 9 boards. Case study
All case studies: Automation Case Studies With Real Results | Nex Automations
Industries I Commonly Support
I work across both digital and traditional businesses, including:
- Law firms and legal operations
- Accounting and finance teams
- Garages, workshops, and service businesses
- Media agencies and marketing teams
- E-commerce and DTC brands
- SaaS and internal ops teams
- Real estate and property management
- Ops-heavy small and mid-size businesses
Different industries.
Same need for clean systems that don’t break.
What I Help With
I work across the full range, from a single automation to a system that runs a whole function.
Automation Architecture
Designing workflows properly before building anything, so the foundation is sound.
Make.com Scenario Design and Cleanup
Building or fixing scenarios so they are readable, modular and stable.
AI Automation
Adding AI steps inside workflows where they earn their place: extracting data, generating content, classifying and routing.
AI Agents
Building systems that make decisions and take actions, not just fixed if-this-then-that paths. For when a workflow needs judgement, not just a trigger.
AI Systems
Connecting multiple workflows and agents into operational infrastructure that runs a function end to end: CRMs, forms, emails, dashboards and internal tools working together.
Ongoing Support
Helping teams maintain, monitor, and improve systems over time.
Where the Line Sits Between Automation and an AI Agent
This trips up a lot of people, so worth saying plainly. A plain automation follows a fixed path you designed. An AI automation runs an AI step inside that path. An AI agent decides what to do next based on the input, with some autonomy. An AI system is several of these working together as one operation.
Knowing which one a problem actually needs is half the job. Most problems don’t need an agent. Some absolutely do, and using a fixed automation there is why so many builds break.
Why Work With Me
- Level 5 Certified Make Expert (top individual tier, only few globally)
- Zapier Certified Professional
- 1,200+ automation and AI systems built across industries
- Experience with Make, Zapier, n8n, OpenAI, Claude, APIs, Airtable, Google Workspace and more
I don’t build one-off automations.
I design AI systems that people can trust day after day.
My View on AI and Automation
AI can build workflows now.
But reliable AI systems still need structure, logic, and human thinking. The hard part was never connecting the tools, it’s designing something that holds up when the input is messy and the stakes are real.
I shared more on this here:
How to contact
** Our Website:** https://nex-automations.com
Quick Free consultation or system audit (starts at $499):
Professional profiles:
LinkedIn https://www.linkedin.com/in/iamprempatel/
Contra https://contra.com/prem_patel_Nex
Fiverr https://www.fiverr.com/prempatel237
Fiverr’s Choice https://www.fiverr.com/prempatel237/be-your-make-com-automation-expert
Upwork https://www.upwork.com/freelancers/~016ee7958c93dab2ed
How to hire me: start with the 2-minute fit check at Book a Free 30-Minute Automation Consult | Nex Automations (I reply within 24 hours), or find me in the Make Partner directory as Nex Automations.
If you’re stuck, scaling, unsure how to automate something cleanly, or wondering what a Make.com build actually costs, feel free to reply or DM.
Happy to help even if it starts as a simple question.
Prem Patel
Founder, Nex Automations (https://nex-automations.com)
Make Level 5 Expert, Make Silver Solution Partner
Make Scenario of the Month, 1st place (September 2026)