I’m trying to store the call summary and transcript in a Google Sheet once an outbound call ends. I’ve set up instructions in the system prompt so that the tool is invoked to capture this information at the end of a call, and it works fine when the assistant completes the call and provides all the necessary details to the client.
However, the issue arises when I manually disconnect the call after a few seconds—the tool isn’t being invoked in that case.
Is there a way to ensure the call summary and transcript are captured even when the call is disconnected manually before completion?