Webhook Keeps disconnecting

He’s anyone had any issues with vapi/make webhooks disconnecting ?

I’ve contacted Vapi support but thought I would ask on here. I’ve connected 2 webhooks for checking availability and booking appointment on google calendar but for some reason the webhook is working on both and pulls through tool variable data.

But then after a couple of attempts it stops communicating with vapi…

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Hello @Thomas7 thanks a lot for raising this in the community.

We were experiecing some technical difficulties last Friday, which may have caused this. Could you please let us know if your webhooks are still disconnecting?

Thank you for your cooperation and our apologies for the inconvenience :pray:

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Hi,

I am facing the same issue.
Actually, after creating my tool with different functions (name, email, phoe number), it always disconnects after the first function is completed while the call is still going on.

Dont know if this is related but thanks for keeping me updated.

Thanks,

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@Olioliv
Hi ,

Thank you for reaching out!

The issue you’re experiencing typically occurs when the parameters for your tool are not set as required. To resolve this, ensure that all parameters (name, email, phone number, etc.) are marked as required in the tool’s configuration.

Additionally, in your prompt, you need to confirm these parameters are received correctly before proceeding. This way, the process can continue seamlessly, and the tool won’t disconnect prematurely.

Let me know if you need further assistance in setting this up!
Best regards,

Msquare Automation
Platinum Partner of Make
@Msquare_Automation