Webhook Variables Not Showing in the next module

[Varshika_75]

I’m building an AI voice assistant using Vapi and Make.com while following a course. However, I’m facing an issue—the webhook variables are not showing up in Make.com, even though they appear in all the tutorials. I’ve already:

1. Inserted the correct API key in Vapi.
2. Double-checked the webhook setup.
3. I’ve also tried inserting the url in Postman. It shows accepted but still no change in the module.

Has anyone else faced this issue? Any troubleshooting steps I should try? Would really appreciate the help!

[samliew]

Welcome to the Make community!

Try clicking on “Redetermine Data Structure”, and immediately send/trigger an updated request with all the fields.

Hope this helps! Let me know if there are any further questions or issues.

— @samliew

P.S.: Investing some effort into the Make Academy will save you lots of time and frustration using Make.

[Varshika_75]

Thank you! I did try that. But it’s not working. It’s loading forever.

[samliew]

@Varshika_75

But it’s not working. It’s loading forever.

Means the webhook wasn’t triggered. Did you try to make changes in Vapi while it’s still running? If yes you didn’t set it up correctly in Vapi.

Hope this helps! Let me know if there are any further questions or issues.

— @samliew

P.S.: Investing some effort into the Make Academy will save you lots of time and frustration using Make.

[Varshika_75]

Yes, I tested the webhook in Postman, and the request was accepted. But when I used the url in Vapi, it’s not working. So, I’m guessing Vapi isn’t sending the data. However, all the settings were perfect in both Vapi and make.

[samliew]

If Postman is working, and Vapi isn’t, then I think you’ll need to follow up with Vapi support.

If you need further assistance from Vapi users on this forum, please provide the following:

• Screenshots of Vapi setup

Hope this helps! Let me know if there are any further questions or issues.

— @samliew

P.S.: Investing some effort into the Make Academy will save you lots of time and frustration using Make.

[Varshika_75]