How to get Stripe cancel free trial notification when person cancels

Hi,

I want to get a notification every time a user on free trial cancels the free trial.
I’m using subscription deleted but it does not get triggered when a customer cancels the free trial.

Any idea what webhook that is?

Thank you,
Axel

Hi @Axelle ,

Based on Stripe’s API docs for webhooks events, you should use the “Customer.subscription.paused”, I think Make doesn’t have this yet, I would suggest reaching out to their support team to update their webhook events for Stripe customer subscription.

Alternatively, you can try to use the Custom Webhooks module then check with the Stripe support team on how to manually register a webhook with that specific event:

https://www.make.com/en/help/tools/webhooks#creating-custom-webhooks

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