I built a voice AI front desk agent on retell.ai and am using webhooks + Google Sheets to retrieve the data into a spreadsheet. Everything works great except I am trying to capture some custom data on the call. I was able to set up the custom data fields on retell.ai but webhooks is not picking up on this data, and it does not display as an option to register into my spreadsheet. Does anyone have any insight on this?
Welcome to the Make community!
Try using the Retell AI “Get a Call” module:
Retrieves all call details.
For more information, see https://www.make.com/en/integrations/retell-ai, and https://www.make.com/en/help/app/retell-ai in the help centre.
Example
Here is an example of how your scenario could look:
This is just an example. Your final solution may or may not look like this depending on your requirements.
Hope this helps! Let me know if there are any further questions or issues.
— @samliew
P.S.: Investing some effort into the Make Academy will save you lots of time and frustration using Make.