Https Calls error, Make.com Chatbase integration not working nightmare

How To
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1

Hello, Fellow makers I need your help.
Unfortunately, make’s chatbase integration has stopped working

I spoke to the chatbase team and they have confirmed it was not an issue on their side,
I spoke to make care team and the issue is indeed on their end they advised to make an HTTP call as they don’t know when they will fix it and I have a presentation this Monday.

they sent documentation and sent me on my merry way. unfortunately there as nothing merry as i am an end user i have attempted both what they said to do on the email and what the documentation said one gives a 400 error code and the other one gives a 500 error code
please advise what am i doing wrong or how can i fix this

I’m attempting to send a simple text and get a response text back
thank you for reading this far i hope you can help.

download
download1920×1070 58.5 KB

unnamed
unnamed1555×1054 106 KB

400
4003584×1998 440 KB

4

So what did they send/say? What is the link to their documentation?

Welcome to the Make community!

1. Screenshots of module fields and filters

Please share screenshots of relevant module fields and filters in question? It would really help other community members to see what you’re looking at.

You can upload images here using the Upload icon in the text editor:
Screenshot_2023-10-07_111039

2. Scenario blueprint

Please export the scenario blueprint file to allow others to view the mappings and settings. At the bottom of the scenario editor, you can click on the three dots to find the Export Blueprint menu item.

Screenshot_2023-08-24_230826
(Note: Exporting your scenario will not include private information or keys to your connections)

Uploading it here will look like this:

blueprint.json (12.3 KB)

3. And most importantly, Output bundles

Please provide the output bundles of the modules by running the scenario, then click the white speech bubble on the top-right of each module and select “Download output bundles”.
Screenshot_2023-10-06_141025

A.

Save the bundle contents in your text editor as a bundle.txt file, and upload it here into this discussion thread.

Uploading it here will look like this:

bundle.txt (12.3 KB)

B.

If you are unable to upload files on this forum, alternatively you can paste the formatted output bundle in this manner:

  • Either add three backticks ``` before and after the code, like this:

    ```
    input/output bundle content goes here
    ```

  • Or use the format code button in the editor:
    Screenshot_2023-10-02_191027

Providing the output bundles will allow others to replicate what is going on in the scenario even if they do not use the external service.

Following these steps will allow others to assist you here. Thanks!

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5

response
response2762×172 26.7 KB

The link to the documentation is: Message a Chatbot

Here is the Blue Print
blueprint.json (10.7 KB)

lastly here is the output Bundel

[
    {
        "statusCode": 500,
        "headers": [
            {
                "name": "access-control-allow-headers",
                "value": "Content-Type, Authorization"
            },
            {
                "name": "access-control-allow-methods",
                "value": "GET, POST, PUT, DELETE, OPTIONS"
            },
            {
                "name": "access-control-allow-origin",
                "value": "*"
            },
            {
                "name": "cache-control",
                "value": "public, max-age=0, must-revalidate"
            },
            {
                "name": "content-type",
                "value": "text/plain;charset=UTF-8"
            },
            {
                "name": "date",
                "value": "Fri, 05 Jan 2024 15:52:25 GMT"
            },
            {
                "name": "server",
                "value": "Vercel"
            },
            {
                "name": "strict-transport-security",
                "value": "max-age=63072000"
            },
            {
                "name": "x-matched-path",
                "value": "/api/v1/chat"
            },
            {
                "name": "x-vercel-id",
                "value": "dub1::iad1::w4hj6-1704469945103-d86834cd36f5"
            },
            {
                "name": "connection",
                "value": "close"
            },
            {
                "name": "transfer-encoding",
                "value": "chunked"
            }
        ],
        "cookieHeaders": [],
        "data": "{\"message\":\"Unexpected token ']', ...\\\"ser\\\" },\\n  ],\\n  \\\"chat\\\"... is not valid JSON\"}",
        "fileSize": 88
    }
]

Thank you for your assistance

6

Hello @welcome :wave:

I just wanted to let you know that a fix to the issues with our Chatbase app was rolled out a while ago and all should be up and running now. Feel free to test on your end and let us know if things are working for you.

I am very sorry for any frustration, inconvenience and trouble this may have caused you.
Thank you very much for your patience and understanding throughout this process :pray:

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