Make.com Support

Getting Started
1

What are you trying to achieve?

I have been trying to get a hold of make.com. since the 31st of August and have even gone so far as to trying to chat to sales. just to get support, is anyone else struggling with this? I am new to make.com and am really trying my best to figure this out by myself with the tuturials and courses but I need support, I just don’t understand why I have been ignroed for so long and no one has bothered to reach out to me.

Steps taken so far

I have created 3 seperate support tickets and contacted sales and still nothing.

3

That is sad to hear. :cry:

I wonder if they’re just overwhelmed. Why not try asking your question here.

1 Like
4

Welcome to the Make community!

To allow others to assist you with your scenario problems, please provide the following:

1. Relevant Screenshots

Please share screenshots of your scenario, any error messages, relevant module fields, and filters in question? It would really help other community members to see what you’re looking at.

You can upload images here using the Upload icon in the text editor:

2. Scenario Blueprint

Please export the scenario blueprint file to allow others to view the mapped variables in the module fields. At the bottom of the scenario editor, you can click on the three dots to find the Export Blueprint menu item.

3. Output Bundles of Modules

Please provide the output bundles of the modules by running the scenario (or get from the scenario History tab), then click the white speech bubble on the top-right of each module and select “Download input/output bundles”.

A. Upload as Text File

Save each bundle contents in your text editor as a bundle.txt file, and upload it here into this discussion thread.

B. Insert as Formatted Code Block

If you are unable to upload files on this forum, alternatively you can paste the formatted bundles.
These are the two ways to format text so that it won’t be modified by the forum:

  • Method 1: Type code block manually

    Add three backticks ``` before and after the content/bundle, like this:

    ```
    content goes here
    ```

  • Method 2. Highlight and click the format button in the editor

Providing the input/output bundles will allow others to replicate what is going on in the scenario even if they do not use the external service.

Following these steps will allow others to assist you here. Thanks!

1 Like
5

Hello there @Kyle_Barrett :wave:

We’re sorry for your frustration and complications.

I’ve looked into our system and I see that you are now in conversation with our agents. We apologize for the delay.

Thank you for your patience and understanding :pray:

1 Like
6

Community admin will help you !!