I cannot create a webhook, and receive a message [401] You're not authorized to use (/form-id-webhooks)

What are you trying to achieve?

My goal is to connect to the JotForm API. I have created a key in Jotform and when I try to set up the webhook in Make.com, I get the following error message:

[401] You’re not authorized to use (/form-id-webhooks)

Steps taken so far

I read that possibly this could be to the location I am at (I set up the JotForm and Make.com accounts while I was in Chula Vista, California, but currently I am across the border in Tijuana Mexico), so I attempted to use a VPN connection in the United States to create the webhook, but I am still receiving the same message. I need to be able to work on both sides of the border, but at this moment I cannot use Make.com to complete the automatization I need. Please help!

Screenshot is attached. As you can see, it can find my form in Jotform, but the webhook cannot be saved.

Best regards,
Tom

Screenshots: scenario setup, module configuration, errors

I discovered the problem. Apparently the Jotform API key was read-only instead of full-access. It is working now.

1 Like