Hi everyone,
Glad to part of the communiy !
I tried to change the “call_started” payload to “call_analyzed” and save it. But it’s not taken in account, it stays as “call_started” in options.
Any Idea what I might be missing ?
Hey Christophe,
after you changed it, did you send another webhook with the new value?
Hi @Stoyan_Vatov
Thanks for trying to help me out.
I started the call, then cliked on ‘run once’
Now I have “call_ended” ah ah, but “call_analyzed” is still not taken in account…
The webhook is sending a variable called “event”. What you have in your screenshot is a filter that checks if the event variable is equal to call_analyzed and it will only let bundles through if this is the case. In the first case it was call_started and in the second case it was call_ended. nether match the condition of the filter you have so neither is going through.
If you are waiting for specific webhooks where the event is called call_analyzed, then the filter works.
Now is this what the scenario is supposed to do? Or are you trying to get a different outcome?
I am using make.com with retell.
I have created a simple CRM with the name of the caller, date of call, date of the reservationetc…
I want to be able to see these information in my CRM after the call.
I have seen in a tutorial that you have to have “event” ->“call_analyzed” to be able to put the different payloads in their categories.
but can’t trigger call_analyzed.
Don’t know if that’s what you’re asking me.
I started the call then ran the webhook several times and by some magic vaudoo I finally managed to have the “call_analyzed”.
I made the payload “call_analyzed” work by chance but I don’t know how to make it work permanently…
I am back to step 1 when it didn’t work…
I don"'t know how I made it work.
any idea ?
Hey, running into the same issue. Were you able to figure it out?