For about a week, my Pipefy scenarios stopped working. The triggers that are not working are: “Watch new cards”, “Watch moved cards”, “Watch overdue cards”. In fact, the only trigger that is working is the “Run a GraphQl Query”. The error is an IML error: “Function ‘arrayToObject’ finished with error! “value” property in “arr” at index 3 is missing.” Note that this error appears at the first module.
Is there anyone having this problem or has had it before?
I contacted support on December 5th, but I still haven’t received any further information, just that it is under the dev team analysis.
Please share screenshots of relevant module fields and filters in question? It would really help other community members to see what you’re looking at.
You can upload images here using the Upload icon in the text editor:
2. Scenario blueprint
Please export the scenario blueprint file to allow others to view the mappings and settings. At the bottom of the scenario editor, you can click on the three dots to find the Export Blueprint menu item.
(Note: Exporting your scenario will not include private information or keys to your connections)
Please provide the output bundles of the modules by running the scenario, then click the white speech bubble on the top-right of each module, save the bundle contents in your text editor as a bundle.json file, and upload it here into this discussion thread.
Providing the output bundles will allow others to replicate what is going on in the scenario even if they do not use the external service.
Following these steps will allow others to assist you here. Thanks!
I want to acknowledge that this is a known issue on our end. Our dev team has thoroughly investigated this and a fix is ready and waiting for deployment, which is expected to happen very soon.
For more details and updates, you can follow the dedicated community thread here:
I am genuinely sorry for the frustration and headaches this has been causing. I’m monitoring the situation and will post any updates in the thread above as soon as I learn about them. If you’d like to receive an email notification once the issue is solved, please open a support ticket with us.
Once again, I’m truly sorry for the trouble, and I’m optimistic that the fix will be rolled out shortly. Thank you very much for your understanding and patience.