Hello @Contabilidade.net @pnavarro thank you very much for raising this in the community 
I want to acknowledge that this is a known issue on our end. Our dev team has thoroughly investigated this and a fix is ready and waiting for deployment, which is expected to happen very soon.
For more details and updates, you can follow the dedicated community thread here:
I am genuinely sorry for the frustration and headaches this has been causing. I’m monitoring the situation and will post any updates in the thread above as soon as I learn about them. If you’d like to receive an email notification once the issue is solved, please open a support ticket with us.
Once again, I’m truly sorry for the trouble, and I’m optimistic that the fix will be rolled out shortly. Thank you very much for your understanding and patience.