Hello,
So I integrate MAKE with Integromat to send notifications from Tawk.to to Slack. But I found that some chats from Tawk.to didn’t send to Slack. I checked on MAKE, there are no errors or 0 incomplete solutions. So I wonder, what happens in my scenario? Is this because Integromat or Slack error, or what?
Please someone give me a solution? Thank you
Hi there.
It seems like your Tawk.to module is a webhook. Webhooks rely on the data being sent from a third party (Tawk.to in this case). So, chances are that they’re not sending those data for some reason. Webhook is basically a URL that is capable only of receiving the data. So, I would suggest contacting the Tawk.io support and requesting some webhook logs to see if they are sending the data. If yes, then contact Make support for further investigation.
Cheers,
