I’m trying to retrieve data from a Tally form submission using Make.com.
I can see the submissions correctly appearing in Tally under Statistics, and I’ve verified that the connection in my scenario is active and properly configured (right form, account, and so on…).
However, when I click “Run once”, the scenario doesn’t seem to process any submissions. Instead, it just hangs in an endless loop without handling any data.
Tally & Make is a great combination!
Is it possible that you setup the module after the submissions have been made? The module looks for new submissions so they previous one will not be processed.
Alternatively, maybe it’s the wrong of the three webhooks?
Within Tally you can see connected webhooks and see their status, maybe you get more information there?
This is because the module is an INSTANT (webhook) trigger, and not a POLLING trigger.
There are two main types of triggers, Polling (scheduled), and Instant (webhooks). Polling triggers can only run on a schedule. Instant triggers can be run as soon as data is received by the webhook.
Polling means Make checks external service for changes (pull changes to Make).
Webhook (instant) triggers means external service calls Make when there are new changes (push changes to Make).
If you run a scenario with an instant trigger, and it gets “stuck” on the trigger module, this means it is READY and WAITING for an incoming request. You basically need to trigger something new for it to be instantly received by the scenario.
To find out more on the different types of Trigger modules, see refer to Types of Modules and Webhooks sections of the Make Help Centre.
Hope this helps! Let me know if there are any further questions or issues. P.S.: investing some effort into the tutorials in the Make Academy will save you lots of time and frustration using Make!
