I wanted to use Make.com to import contacts into Outlook on the Web (in Microsoft 365). Since 2023, there has been a ‘New Contacts’ feature, which stores contacts in a different way. Contacts created using the Make module ‘Microsoft 365 People’ are still the ‘old contacts’. If you switch to ‘New Contacts’ in OWA, the contacts created via the Make module are hidden.
Please update the Microsoft 365 People module or provide us with a new module to create the new contacts. Thank you.
My apologies for the late reply. I only just heard back from the team about this.
The explanation is that we cannot fix via a different API endpoint: There is no separate “new contacts” API endpoint. The same POST /me/contacts is the only documented Graph API for personal contacts. Microsoft has not published any alternative that would target the new UI’s store.
This hits POST https://graph.microsoft.com/v1.0/me/contacts, which stores contacts in the user’s Exchange mailbox Contacts folder — the same Exchange store that the classic OWA contacts view reads from.
There is a known limitation issues on MS side.
As there is no separation for API endpoint to be used, we cannot simply add filter/module to handle classic/new OWA contacts.
The one suggestion that we are able to give at this point is to advise you to switch back to the classic contacts viewin OWA (there is a toggle — both views exist side-by-side).
I genuinely hope that this helps, and please do let me know if there’s anything else at all that I can do.