Microsoft Outlook doesnt give all emails back

Hello,

I am experiencing an issue with the Microsoft Outlook 365


module. Although I have selected the option to load all emails, some emails from the same sender are not appearing. I am not receiving any error messages; it simply seems that the module does not detect these emails. I’m unsure what is happening in the background.

Could anyone please assist me in resolving this problem?

Thank you in advance for your help!