Microsoft 365 Outlook "Watch Messages" Module Not Retrieving All Emails

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Hi everyone,

I’m encountering an issue with the Microsoft 365 Outlook “Watch Messages” module in Make. I’m using the Search parameter with the query “Received Today” to retrieve all emails received today. However, the module isn’t pulling in all messages.

For instance, today I received 509 emails, but the module only retrieved 275. The object limit is set to 20,000, so that shouldn’t be the problem.

As a workaround, I moved all of today’s emails to a separate folder and configured the module to read from that folder. This successfully retrieved all 509 emails, but it isn’t sustainable to do this manually every day.

Has anyone else experienced this issue or found a more robust solution? Any insights would be greatly appreciated.

Thanks in advance!

2

Welcome to the Make community!

The most reliable solution would be to use the Webhooks “Custom mailhook” module —

Triggers when mailhook receives data.

For more information, see the Webhooks page in the Make Help Centre, which covers the following:

  • Custom mailhook
  • Webhook rate limit
  • Troubleshooting Webhooks

and also,

  • Inserting webhooks to scenarios
  • Setting up webhook data structure
  • Parallel vs. sequential processing
  • Processing scheduled webhooks
  • Webhook queue details
  • Mailhook attachment size limit
  • Missing items in the mapping panel

Hope this helps! Let me know if there are any further questions or issues.

— @samliew

P.S.: Investing some effort into the Make Academy will save you lots of time and frustration using Make.