I have built a very simply scenario that is supposed to trigger a series of emails when a Google Form is submitted. The scenario works beautifully when I hit “run once”. However, when I have it set to run every 15 minutes, it never runs! What am I doing wrong?
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1.
This is likely due to the scenario “Check runs” being hidden from your scenario history.
A check run is when the trigger module does not detect any new changes from your external service, and does not run subsequent modules.
To show ALL the scenario runs including those that did not find new data, go to the scenario History tab, and toggle the “Hide check runs” to OFF.
2.
Go to the Epoch Panel, by right-clicking on the trigger module (polling triggers only), and select “Choose where to start” from the list of options in the context menu.
If you select “From now on”, the next time the scenario runs it will only return new data (or nothing if there is no new data).
For more information, see
3.
This is because the module is a POLLING trigger, and not an INSTANT (Webhook) trigger.
There are two main types of triggers, Polling (scheduled), and Instant (webhooks). Polling triggers can only run on a schedule. Instant triggers can be run as soon as data is received by the webhook.
Polling means Make checks external service for changes (pull changes to Make).
Webhook (instant) triggers means external service calls Make when there are new changes (push changes to Make).
The module you are using does not push changes — it’s basically a API request that Make has to occasionally “call” to fetch the latest changes/items.
To find out more on the different types of Trigger modules, see refer to Types of Modules and Webhooks sections of the Make help center.
See if your app has an “Instant” or “Webhook” trigger in Make. If not, check if the third-party service has a feature that can send out a webhooks when content is created/updated - and then you can point it to a “Custom Webhook” trigger in your scenario.
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1 Like
Hey @Ingrid
Please check in Epoch panel if the data comes between the time span??
Regards,
Msquare Automation - Gold Partner of Make
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