My scenario did not run on the scheduled date

What are you trying to achieve?

I built a scenario. I programmed it to run every day at 2:30 p.m. There was no record of it being triggered.

I don’t know what it could be.

Can anyone help?

Screenshots: scenario setup, module configuration, errors

Welcome to the Make community!

If your scenario was turned on, then what happened would have most likely been a “check-run” — no new rows were found in your sheet.

Polling Triggers & Empty “Check Runs”

If you don’t see any bundles from the trigger module and operations on the rest of the modules, it means there are no new responses (empty output bundle) when the scenario ran to check for new items. This is called a “Check run”.

There are two main types of triggers, Polling (scheduled), and Instant (webhooks). Polling triggers can only run on a schedule. Instant triggers can be run as soon as data is received by the webhook.

  • Polling means Make checks external service for changes (pull changes to Make).
  • Webhook (instant) triggers means external service calls Make when there are new changes (push changes to Make).

The module you are using does not push changes — it’s basically a API request that Make has to occasionally “call” to fetch the latest changes/items.

To find out more on the different types of Trigger modules, see refer to Types of Modules and Webhooks sections of the Make Help Centre.

If you want your scenario to only run when there is new data (and not on a schedule or timed interval), see if your app has an “Instant” or “Webhook” trigger in Make. If not, check if the third-party service has a feature that can send out a webhook when content is created/updated - and then you can point it to a “Custom Webhook” trigger in your scenario.

If you want to re-run your scenario on older data,

Polling Triggers: Epoch Panel & Selecting Older Data

Go to the Epoch Panel, by right-clicking on the trigger module (polling triggers only), and select “Choose where to start” from the list of options in the context menu.

If you select “From now on”, the next time the scenario runs it will only return new data (or nothing if there is no new data).

You can also select other old data to re-run your scenario with next using the “Choose manually” option. This will then show you a list of previous historical items you can select to process the next time the scenario is triggered.

For more information, see

Hidden scenario executions

If you do not see an entry in the scenario History tab when it has ran, that means the “check-runs” are hidden.

Simply go to the History tab, find this menu, and toggle off “Hide check runs”.

Hope this helps! Let me know if there are any further questions or issues.

@samliew

What I built

Trigger: Google Sheets :play_button: “Watch New Rows” (checks for new rows in my “pv1” sheet)
Parse phone: Phone number :play_button: “Parse a phone number”
Router: splits into two paths
Path 1: HTTP :play_button: send data to BotConversa (registers user in audience)
Path 2: Tools :play_button: calculate “days remaining” until the pet food runs out, Filter :play_button: only pass when days remaining = 3, HTTP :play_button: trigger BotConversa re‑order flow

When I click “Run once”, the scenario picks up the new row, calculates correctly, and calls both webhooks. Perfect.

The problem
When I schedule the scenario to run automatically (e.g. every day at 14:30), it never picks up the new rows—even though I can see fresh rows in the sheet. The scenario stays “Activated” but simply does nothing at its scheduled time.

What I’ve checked

The scenario is definitely switched on and shows “Every day at 14:30.”
My Google Sheets connection is valid (it picks up on “Run once”).
There are no errors in the execution history (it never attempts a run).
There are new rows in the sheet with a “DATA DA COMPRA” date and “DURAÇÃO DIAS” so the filter days‑remaining logic should fire.

What I suspect

Perhaps the “Watch New Rows” trigger only fires once per sheet and then never again?
Or maybe I need a different trigger (e.g. “Search Rows”) to poll every day?

My questions

  1. Is “Watch New Rows” supposed to re‑trigger every time new rows appear, even on a schedule?
  2. If not, what trigger should I use to have Make re‑poll the sheet daily for any row whose “days remaining” now equals 3?
  3. Are there any known limitations on “Watch New Rows” when the scenario is scheduled vs. manually run?

Any guidance would be hugely appreciated! Thank you.

For more information, please refer to these topics in the Make Academy:

If you need further assistance, please provide the following:

  • Please perform the steps above to Show check runs, then take a screenshot of your history log page.

Hope this helps! Let me know if there are any further questions or issues.

@samliew