What is your goal?
My goal is to have a trigger that can catch any new products from my shopify store (the previous trigger worked fine without problems)
What is the problem & what have you tried?
I have configured the new trigger (watch products ACID) but it does’n works.
when I click on “Run once” start and stop the trigger with output that doesn’t make sense.
Instead with the previous trigger, the module was in listening until a new product was discovered (always worked but now deprecated… I don’t know why).
Error messages or input/output bundles
I don’t have any errors… simply the module/trigger is not working as expected.
you can see the image uploaded… this is what happen when you click “Run once”…
No sense…
someone can help me? I have already set “From now on”.
Please… withtout this trigger my business is stopped… if I can’t solve fastly, I will move to zapier or other platform. Let me know to understand what I have to do.
thanks
Maurizio
Screenshots (scenario flow, module settings, errors)
Hi Maurizio and welcome to the Community!
The Shopify Watch Products module is a polling trigger. That means it will check to see if there are any new products since the last time it ran, and return them. If there are no new products, you’ll get the result you showed in your screenshot. It will always consume 1 credit even if there are no products found.
You can set the “Choose where to start” to a variety of different options rather than just “From now on”. That’s often useful when testing - you can set it slightly further back than now so that it returns new products since that point (note - it will reset to “From now on” after each run).
Alternatively, you can use an instant trigger (which is what I’m guessing you were using before) - either of the Watch events or Watch events (advanced) modules.
An instant trigger will fire the scenario instantly (no surprise) when the given event happens. It only consumes credits when there’s data to be retrieved.
The simple Watch events module is easiest to start with, unless you need custom fields.
PS - you may need to run once so that the Watch events module can “learn” the output fields from the event you selected, before you can map the fields into following modules.
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In addition to this, the trigger is currently configured to be On Demand, so it will never run.
