Hi Everyone,
Ive just started on Make and so very confused (Youtube made it look so easy).
I have a website with a contact form on it which goes to my email address. I set up an Email (watch) module and then a Text Parser (HTML to text) module and then a Google Sheets (add a row) module. Not even sure if this Parser thing is needed?
Im just trying to get the Google Sheet to automatically record the info from the emails received from the form on my website. Im asking for Name, email, Business Name, location, Phone, message.
I keep filling out the form on my website which generates an email but then keep getting this #1 popping up into the thought bubble:
The module didn’t return any new data.
You can use the Choose where to start settings to select the first piece of data you want to return and start working with. You can return data starting from a specific point or all past data.
It does not get past the Email module so the Parser shows no bubble and no info goes into the Google Sheets. So I suspect an issue with the Email module but who knows what Im actually missing in that set up.
Not sure if anyone can help as there are so many small things I could have selected. I’ve selected:
Connections (my email address)
Folder (Inbox)
Criteria (All Emails)
Subject (A message from your Five Star Review Guy contact form)
Thanks!
David
Hi @David_Martin and welcome to the Make Community!
Can you share a screenshot of your scenario and the input/output bundles leading up to the module that says, “The module didn’t return any data”? Sharing your configuration (while hiding sensitive information) will help us to understand what’s happpening also.
L
Hi, Thanks for your reply. I’ll include a few screenshots.
I hope this helps : )
David
OK, so the email process gets stuck because it doesn’t find any emails when it runs.
It could be because the subject doesn’t match your criteria exactly. It could also be because Make doesn’t realize that a new email was sent and appeared in the inbox. You can try to troubleshoot that by doing it step by step:
- Put a filter between the Email and Text parser modules or unlink them.
- Change the filter conditions of your watch email module untill you see that something goes through, i.e. you no longer get the “no new data” message. You might want to start with no filter at all. If you never see anything then it’s the configuration of your module that’s creating the problem.
- Once you have found the criteria that allow emails to go through, then tweak it until you get what you want and undo the condition or relink the rest of the modules to see what happenes with the processing.
If you are using a GMail address, try using the GMail module instead of the email module.
L
