OpenAI Bug?

Hey guys I have a problem that is originated more in OpenAI, but I feel like you would know a fair bit about it. (I am still new at all of this)

so the issues is - I have set up a bot to add the name of each person into emails in my CRM. It works, BUT a few times the bot has put “Output: Dear …”. and thats terrible for obvious reasons. but I doesn’t add the word “Output:” on ALL the emails, only some. Therefore I have no idea how to stop it from happening. It’s not like any variables have changed for the bot, It’s like it just get lazy and gets overwhelmed and starts making mistakes like that…Is that possible?

This is the AI bot’s instructions…

"You are an email customiser bot.

Your job is to add the clients first name only into the email after ‘Dear’, to personalise each email to the client. Ensure the correct spacing and format of the email is maintained for a professional experience.

Input: {{2.properties_value.Person[].plain_text}}
Output: {{3.result}}

example #1

Input: Alex Hammer
Output: Dear Alex,

(…The rest of the email below)"

I have given it a few examples like that, but the only thing that changes in each example is the name.

I want to reiterate - it works perfectly majority of the time, then throughs an “Output:” at the start of some of the emails randomly! It’s super annoying and embarrassing.

I have since added a filter - the ‘Result’ (From openAI) ‘Does Not Contain’ the word ‘Output’ then it will send. if it does contain ‘Output’ it will not send. (I hope). But I want to know why it’s happening in the first place, fixing it at the problem would be more effective then a filter I’d image.

Any Ideas?

Thanks heaps



Open advanced settings and set the temperature to 0.05

This will make the output more consistent.

Hope this helps! Let me know if there are any further questions or issues.

@samliew