What is your goal?
Hi I’m new to Make and want to create a scenario to update/create a person in Pipedrive when they subscribe to my Newsletter on my Website. The new or updated contact should have the Marketing Status in Pipedrive set to “subscribe”.
What is the problem?
In both modules (Update and Create a person) there are two fields for Marketing Status. One in English and one in German with a dropdown menu. No matter what I choose I always get an error message “invalid number” for the German field. They are both linked. So, when I choose “subscribed” in the English field, the German field automatically updates to “subscribed” too. It seems to be a bug? If so, what can I do. As far as I have seen, I can not contact the support team with a free plan.
Screenshots: scenario setup, module configuration, errors
Hello,
Marketing status is a dedicated field, so this behavior seems correct - if you update Marketing status in English, it should automatically update Marketingstatus for German.
On any of the Pipedrive accounts I have access to, I do not have a translation field. That’s also not a custom field, as these are listed below so I could be wrong.
What happens if you update Marketing status and leave Marketingstatus empty?
If that works, leave it empty and work only with the main Marketing status field.
Hi, thanks for your reply. Both fields are linked which means whatever I fill out in one field will automatically be added to the other. The problem is that one field expects text and the other numbers. For example if I choose “subscribed” from the dropdown menu, I will get an error for “Invalid number” in the other field. But if I add a number to the other field I will get this error for the other “Value not found in options in parameter ‘Marketing status’.” I also tried switching to English in Pipedrive but as you can see, still the same problem.
Hey Carina,
this seems to be the same field pulled twice because of some localization issue, but the different versions expect different inputs. I suggest contacting Make support so they can see whats happening in the background here and then maybe check in with Pipedrive support as well.
Or you have the same field but in German in Pipedrive and its linked to the Marketing Status one. In which case, again, check in with support cause this error should not be happening.
Either way, you can use the Make an API call module to update the person instead and it shouldn’t have this issue.
