Problem with HubSpot deals that have dropdown menus

Questions & Answers
1

Hi there,

I seem to be having a problem with a Make scenario that was setup to update HubSpot deals.

Almost everything works perfectly fine! :slight_smile:

However, for some reason, Make is not allowing me to view (nor update) certain fields that have dropdown menus.

I’ve created a short 2-minute video below which explains the problem:

Any ideas on how I can solve this problem?

Thanks! :slight_smile:
Scott

3

Hi @ScottWorld

I’m unsure of the cause behind this occurrence. However, I recommend you to map directly from the previous module, rather than embedding it directly in the module, and then attempt to execute the scenario.

If you require additional assistance, please don’t hesitate to reach out to us.
MSquare Support
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4

Thanks for your help. Unfortunately, turning on mapping doesn’t work either. I wonder if there is something set incorrectly on that field in HubSpot… perhaps that field has its permissions set in such a way that Make can’t communicate with that field. Hmmm… :thinking:

5

It turns out that this is a bug in Make. Make doesn’t currently recognize all the different types of dropdown menus that are available in HubSpot.

7

Hello there @ScottWorld

I just wanted to step in and say thank you very much for updating us on the situation.

I’m very sorry for any trouble this may have been causing you and I am sure that the dev team will implement the fix as soon as they can.

Your understanding, patience, and willingness to help us keep the community informed are greatly appreciated. :pray:

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