Problems with delayed appointment scheduling

Questions
, ,
1

:bullseye: What is your goal?

I want an appointment to be booked at the time I requested, not with a one-hour deviation.

:thinking: What is the problem & what have you tried?

I am having an issue with my Make.com automation in connection with cal.com and Outlook. When I attempt to reschedule an existing appointment, it is automatically rescheduled but with a one-hour deviation. This means that if I indicate that my appointment should be rescheduled from 1 PM to 2 PM, it reschedules it to 3 PM.

:clipboard: Error messages or input/output bundles

Request content {
“start”: “2025-12-16T12:00:00”
}

But in Outlook its 1 PM

:camera_with_flash: Screenshots (scenario flow, module settings, errors)

Screenshot 2025-12-10 090046.png

3

This is not a delay, it is a straight timezone mismatch between what Calendly sends, what your scenario stores, and what Outlook displays.

In your bundle you see start: “2025-12-16T12:00:00” and then Outlook shows 1 PM.

That is exactly what happens when the value is treated as 12:00 in UTC and then Outlook displays it in your local timezone (+1 hour), or when the scenario timezone and Outlook timezone are not the same.

2 Likes
4

Okay got it. Thank you.

1 Like