I have an IF statement that is not behaving as I would expect it to.
{{if(1.executed_actions.info_extractor_call_outcome.return_value.call_outcome + “=”“Requested Removal”“”; “Requested Removal”; “Contacted”)}}
It is returning Requested Removal no matter what value is in call_outcome.
Another IF statement in the same scenario is also failing to produce the expected results:
{{if(1.executed_actions.info_extractor_call_outcome.return_value.call_outcome + “=”“Live Transfer”“”; “pending”; “ready”)}}
What am I doing wrong?