Hello!
The problem:
I am trying to generate a Quickbooks invoice with a 10% discount applied to the total, when an order for a coupon is placed in Acuity Scheduling.
I cannot seem to get the discount to apply using either the Create Invoice or Update Invoice Quickbooks endpoints, no matter what I do. There is no error returned, the run succeeds, and the invoice is generated with every other field correctly populated, but the Discount field when I open the invoice in Quickbooks is always blank.
What I have tried:
In Advanced Settings for the Create Invoice endpoint, under Discount, I have set “Type” to Percent, and “Discount Percent” to 10.
I have also tried using the Create Invoice endpoint to create an invoice without a discount applied, then using the Update Invoice endpoint to retroactively apply the discount to the existing invoice.
In both cases the run succeeds, but when looking at the generated invoice in Quickbooks, there is no discount applied.
Here are my inputs and outputs from the Create Invoice endpoint. The product in this case is priced at £50; I’m not sure if the discount should be showing in the total for output or not (but either way it isn’t applying to the final generated invoice).
Similar problem reported to Quickbooks by another Make user:
To further complicate matters, I am fairly sure this was working when I initially set up the integration a few weeks ago, and that this has only started since taking a break and coming back to the scenario.
I found this question on the Quickbooks developer support page, also from a Make user, who describes an identical problem beginning December 14th 2023 on a long-standing integration. Quickbooks support say they cannot replicate the issue using an API call, which makes me wonder if this is a Make-specific issue.
Has something changed in how Make communicates with the Quickbooks API as of the last few weeks, or am I missing something?
