Hi is anyone else finding recent problems with the REST Countries API module?
I have been using this in a few scenarios for years without issues, but recently for the last week, my scenarios have been erroring as they are getting stuck on this module.
They do eventually go through when starting via a webhook, but it usually takes about 4 error runs before it works.
Has anyone else experienced this?
A workaround could be to use the ‘HTTP - Make a request’ module instead, but I have a very large number of modules that refer to REST Countries, so this would be a huge amount of updates, so I’m hoping it will resolve.
I thought this was a Make.com module but can’t find who the developers are to contact about this.
I’d be interested to hear anyone else who has had this and ideally any solutions / signs of hope!
This could be intermittent server issues on the external service.
Handle errors so scenarios don’t stop.
You might want to add some error handling to your modules to handle exceptions, so the failing module(s) can automatically be retried or ignored. By handling any errors by adding a “Error handler” to the module, the scenario won’t throw an error and get turned off.
Error directives can only be added to an error handler route.
I have used a few error handlers, not extensively, so this didn’t occur to me. I like the way I then wouldn’t need to update all my following modules.
I suppose I’d have to go without the info I’m getting from this module in the cases that this module errors, but overall in terms of trade-offs, this may be better than the whole scenario stopping.
@VinayakUpadhyay thank you for the specifics which helped me read up on this. I will test adding a Break error handler, and it looks like automatic resolution of errors would probably be the best option to try.
I will leave this thread open as I’d like to report back, which may help others too.
For technical issues like this, directly contacting support can often lead to a faster resolution. They have access to server-side logs, and internal tools and resources, which allows them to investigate more thoroughly than what you have access to.
You can open a new ticket here, or if you are unable to login for some reason, you can create another new free account to access the ticketing system (which is only available to logged-in users).
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@VinayakUpadhyay thank you again, I did try the Break error handler, but I think the issue with the REST Countries module is still also preventing even the error handler working for now.
