Send a video to user after it start a conversation but message never arrived


Send a video to user after it start a conversation.

My goal is send a video which is storage in onedrive to user after it start a conversation on WhatsApp. the logs shows video download successfully, and it’s upload to whatsapp, it sent de response to client with option video, but the message never arrived.

Here’s my scenario


Any idea what i am doing wrong?

Thank you

I solve it by myself.

It seems that Whatsapp API has a limit for videos, max 16 MB are allowed.

The problem was I was trying to upload a 24 MB video but the api return a OK response, so no error was display

I tried today with a smaller video and everything works fine.


Heya @chatbotinfluencers welcome to the community :wave:

I just wanted to quickly step in and say congrats on solving this one on your own! :clap:

Also, thanks a lot for remembering to jump back into the community, sharing what you learned with us, and marking your reply as a solution. Much appreciated :pray: