I’m hoping I can get some help or perhaps a point in the right direction. I am trying to create a simple e-mail automation process and have had mixed results. I have already successfully ran a process in which e-mails from a G-mail account of mine are being pushed out once a new row has been populated within a Google Sheet. I just can not get this same process to run with an Outlook 365 account of mine.
In going through the process, I can see the first step get initiated. However, the second step of creating and sending an automated e-mail from Outlook does not get done.
Steps taken so far
The steps that I have taken so far include:
I have created and saved a new (Google Sheets) “Watch New Rows” - (Microsoft 365 Email Outlook) Scenario in my Make.com account
The Google Sheet connection looks solid and this connection has already been established via a prior scenario already set up.
I was prompted to log into Office 365 and feel that I have done the right steps. I did not have any issues logging in and can see the account set up in my “Connections” tab.
With the Office 365 step, I have saved my work and have all the right fields entered from e-mail body, sender, etc.
I have gone through the “Run Once” option and have gotten images 5 & 6.
I have checked the flow several times and made sure all fields are correct. I just do not know what else to do to get this flow to run properly.
To allow others to assist you with your scenario, please provide the following:
Relevant Screenshots
Please share screenshots of relevant module fields? It would really help other community members to see what you’re looking at.
You can upload images here using the Upload icon in the text editor:
Scenario Blueprint
Please export the scenario blueprint file to allow others to view the mapped variables in the module fields. At the bottom of the scenario editor, you can click on the three dots to find the Export Blueprint menu item.
Please provide the output bundles of the modules by running the scenario (or get from the scenario History tab), then click the white speech bubble on the top-right of each module and select “Download input/output bundles”.
Save each bundle contents in your text editor as a bundle.txt file, and upload it here into this discussion thread.
B. Insert as Formatted Code Block
If you are unable to upload files on this forum, alternatively you can paste the formatted bundles.
These are the two ways to format text so that it won’t be modified by the forum:
Method 1: Type code block manually
Add three backticks ``` before and after the content/bundle, like this:
``` content goes here
```
Method 2. Highlight and click the format button in the editor
Providing the input/output bundles will allow others to replicate what is going on in the scenario even if they do not use the external service.
By providing these details, it will allow others to assist you better.
If you have mapped to address from google sheet. Make sure the value exist before it runs the outlook module. If the value is coming empty from the sheet it will cause such errors.
