Shopify error connection

Hello.

Someone can help me to resolve this error, please?

I’m trying to extract new abandoned checkouts to a sheet and I’m not succeeding, this error appears and I don’t know how to solve it.

I have another question: I want to use this same abandoned checkout sheet to send follow-up messages using manychat for the person to complete the purchase process. Can anyone help me with how I can create this scenario, please?

Thank you so much