Hey there!
I am trying to set up a scenario where when a payment fails in Stripe, an email is sent to the customer with details for the transaction and how to solve it.
I did this with Zapier before and the mapping was quite straightforward, but now I am struggling to find the right mapping.
On the screenshots, you will see the workflow and the looks of the email.
I need to be able to pull the information in a way that I can customize the email and also be able to format the email so it looks like a normal email and not as a full-text block.
HI @Carlos_Adell,
You need to utlize HTML tags for it. So, It will be rendered in more appealing way.
Just for testing use <p> tag, like, and for line breaks you can use <br>
Hi Name,<br>
<p>We noticed that your last....</p>
Just wrap the sentence in <p> tags.
Thanks brother,
What about the mapping?
For example look at the amount, ut should be $108, not 10800, also I need to be able to pick the client’s name, not the client’s ID code, is there a way that I can see what data is going to be retrieving from Stripe so I can send the notifications with the right information?
Stripe sends everything as in cent value, so For the amount, you can simply divide it by / command,
We noticed that your last payment of ${{1.stripeAmount / "100 was not "}}
And, For the Customer, you can put a Get a Customer Module after the first module and pass the customer ID there and then you can use the result of that module in the email one for mapping those details.
What you can do is, Go the Scenario Execution History and over there you can preview all the details that you are getting from Stripe.
I am trying to do that, but if I use a Stripe “Retrieve a customer” module after the initial one, the data I can extract from this particular module is exactly the same as the data I can extract from the initial module, so what’s the point?
Am I not understanding this properly?
Also I realised the way I tried to use to retrieve the four last digits of the card, didn’t give any result.
Can you share what your initial module output looks like?
I can’t figure out how to see the information I am getting out of Stripe, sorry I am pretty new to this and I get stuck with the small stuff…
Here’s the link to the scenario in case it helps: https://eu1.make.com/157144/scenarios/1366234/edit?showCheckRuns=true
