Subject: Issue with Date Filtering in Google Forms Module

How To
1

Hi everyone,

I’m encountering an issue with the Google Forms module in Make.com, and I’m hoping someone can help me understand what might be going wrong.

Problem: When setting up my input bundle, I specify a since date and time to filter the form responses. However, despite having responses within that specified time frame, the output bundle is empty.

Details:

  1. I configured the input bundle to fetch responses from a specific date and time (e.g., since: 18. Juni 2024 19:20), but the output bundle shows “Total number of bundles: 0”.
  2. When I adjust the input settings to different times, it does recognize form responses created within the adjusted time span, but still, no results are returned for my original settings.

Screenshots:

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I’ve double-checked the date and time format in the form settings, and everything seems to match the required formats.

Question:

  • Why does my input bundle fail to return any results even though the form responses exist within the specified time frame?
  • Is there something specific I should check or configure to ensure that the filtering works correctly?

Any guidance or suggestions would be greatly appreciated. Thank you!

Best regards,
Carlo

2

Welcome to the Make community!

For complex technical issues or bugs like this, directly contacting support can often lead to a faster resolution. They have access to your specific account details, scenario and scenario logs, server-side logs, and internal tools and resources, which allows them to investigate more thoroughly than what you have access to. Additionally, sharing sensitive information about your situation might not be suitable for an open forum discussion.

You can open a new ticket, or if you are unable to login for some reason, you also can reach support using the contact form on the website.

If you manage to get your issue resolved with support, we’d still love to hear about it! Sharing your solution on the forum can help others facing similar problems.

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