I’ve tried to look for conversations with the same error but couldn’t find one exactly like this.
I’m trying to extract the body of an email on outlook, to then send it to OpenAI to define if it’s an email to reply, to create a new email based on the information inside, or forward it to another department.
So far, I’m testing how to create a new email, but I get stuck on transforming the HTML of the body into text and there’s no way to read it.
The Outlook module is good and it’s reading all the new emails.
But I can’t transform the text. I’ve tried with Text parser (Match pattern and HTML to text) or set variables and it always gives me an error of “Collection can’t be converted to text”
Can you please help me to understand what I am doing wrong? Thanks so much!
Welcome to the Make community!
I think you are mapping 1.body instead of 1.body.content
Can you check if you are mapping 1.body.content in your Text Parser?
To allow others to assist you with your scenario, please provide the following:
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Could you please share screenshots of your module configuration fields. We need to see what you’re working with to give you the best advice.
Sharing these details will make it easier for others to assist you.
Hope this helps! Let me know if there are any further questions or issues.
— @samliew
P.S.: Investing some effort into the Make Academy will save you lots of time and frustration using Make.
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Hello @Marcela combine markdown and text parser, you will get what you want
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Thanks so much! Yes this has worked! Now I have another error on the OpenAI section but will try to figure it out. Thanks again!
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No problem, really glad I could help! Thank you for providing all the necessary information — that allowed me to come to a solution quickly.
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Hope this helps! Let me know if there are any further questions or issues.
— @samliew
P.S.: Investing some effort into the Make Academy will save you lots of time and frustration using Make.
Connecting to body.content has worked too! But I will note this down. Thanks so much for answering 
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