Troubleshooting Lead Merging in Kommo Using Make and Webhooks

How To
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1

I’m using Make and a webhook from Kommo, placing {{first(lead.id)}} in the Lead ID field so that it fetches the lead and merges duplicate leads into a single one in Kommo, but it’s not working

You must place {{first(lead[].id)}} in the Lead ID field within the Update Lead module.

Explanation:

The Lead ID is the unique identifier of the lead that will be updated.
Since “Search for Leads” returns multiple IDs, you use {{first(lead[].id)}} to select the first Lead ID found, ensuring the update module applies changes to the correct lead.

Step-by-Step:

  1. Open the Update Lead module.
  2. In the Lead ID field, enter {{first(lead[].id)}}.
  3. In Custom Fields Values, enter only the values you want to update (e.g., phone number).
  4. Save and test the flow.

I’m using Make and a webhook from Kommo, placing {{first(lead[].id)}} in the Lead ID field so that it fetches the lead and merges duplicate leads into a single one in Kommo, but it’s not working.

2

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