Hello again @Sam_Krausz, I wanted to share an important message from our team regarding the recent performance issues you’ve encountered:
Dear Sam,
The stability of our platform and the user experience are extremely important to us. Recently, we have experienced multiple performance issues and incidents affecting the US1 zone. We understand the inconvenience this has caused and appreciate your patience as we work to resolve these issues.
One of the recent errors was due to a bug that occurred in an edge-case scenario, making it almost impossible to capture through non-production tests. We are pleased to inform you that this bug has now been fixed.
In addition to addressing this specific issue, we have implemented several technical improvements to enhance overall performance and scenario execution stability. While the situation has remained stable for the past few days, we are further investing our capabilities into optimizing the platform for further scale.
Thank you for your patience and understanding!