What is your goal?
I want to know what issue is causing my workflow to throw an error.
What is the problem & what have you tried?
I compared the data input sources for the two Facebook publishing modules and found the data to be identical; I can’t locate the issue, but I want to identify the problem to prevent similar errors in the future.
Error messages or input/output bundles
[500] The external server cannot process the request due to an internal issue.
Details:
An unknown error occurred (1, )
Code: ConnectionError
Origin: Facebook Pages
Screenshots (scenario flow, module settings, errors)
The issue is not your data or anything you did wrong.
The is a temporary internal hiccup on Facebook’s servers. When you send over that image buffer, Facebook’s system occasionally throws a 500 connection error.
By the time you run it a second time, the glitch has passed. That is why it suddenly works normally.
Since you cannot prevent Facebook from having these brief timeouts, the definitive fix is to automate that second attempt.
Right-click on your Facebook Pages module and select Add error handler.
Choose the Retry directive from the menu. Set it to try three times with a two-minute interval between attempts.
This forces the workflow to automatically try again whenever Facebook acts up, keeping your automation running smoothly.
