Hey,
Thankyou for your reply! I’ll delve a little deeper into those links and see if I can find a solution then. I have used the embedded signup via make for the new connection, so will play around with the webhook to see what data is received if watch all events rather than just messages. It seems a shame to not include message content for messages sent from the Whatsapp Business App though.
My previous Whatsapp connection involved me setting up my own Meta account and creating my own embedded signup flow for transferring ownerships, but it’s such a long drawn out process I really hope to not have to enter into that again!