WhatsApp Cloud API Credential

Questions
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1

:us_outlying_islands:

:bullseye: What is your goal?

I want to connect my WhatsApp numbers to my portfolio.

:thinking: What is the problem & what have you tried?

I want to connect my WhatsApp numbers to my portfolio, but I don’t find any of them in the dropdown list that should appear during the Meta connection options. They used to appear before, but now none show up. When I cancel the connection attempt, I get this error in the popup:
{“message”:“The request failed due to failure of a previous request.”,“code”:“SC424”,“suberrors”:[{“message”:“[access_denied] Permissions error”,“name”:“InvalidConfigurationError”}]}
I have several WhatsApp accounts, but none of them are appearing.

:clipboard: Error messages or input/output bundles

{“message”:“The request failed due to failure of a previous request.”,“code”:“SC424”,“suberrors”:[{“message”:“[access_denied] Permissions error”,“name”:“InvalidConfigurationError”}]}


:bullseye: What is your goal?

Quiero conectar mis numeros de whatsapp de mi porfolio

:thinking: What is the problem & what have you tried?

Quiero conectar mis numeros de whatsapp de mi porfolio y no encuentro ninguno en la lista de numeros que deberia desplegarse en las opciones de conexion con meta, antes si me salian, ahora no me aparece ninguna, y al cancelar el intento de conexion tengo este error en el popup :
{“message”:“The request failed due to failure of a previous request.”,“code”:“SC424”,“suberrors”:[{“message”:“[access_denied] Permissions error”,“name”:“InvalidConfigurationError”}]}
Tengo verias cuentas de whatsapp, ninguna aparece.

:clipboard: Error messages or input/output bundles

{“message”:“The request failed due to failure of a previous request.”,“code”:“SC424”,“suberrors”:[{“message”:“[access_denied] Permissions error”,“name”:“InvalidConfigurationError”}]}

:camera_with_flash: Screenshots (scenario flow, module settings, errors)

cuentas-whats.png
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3

Estoy intentando reautorizar la conexion

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pero no me aparece ningun numero de whatsapp

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4

I have the same problem. Ever since Make forced us to reauthorize the WhatsApp connection, my scenarios have stopped because the phone number I need to connect doesn’t appear in the list during the Meta integration validation. I have contacted their support to help me with this issue. Did you manage to solve it?

5

Same here. “Remove App” within the developer part of meta might work, but this is not a solution for us.

Make may have lost a customer by doing this… real shame.

6

Same issue here … it made me insane! it’s like chasing my own shadow at this point. I have done every attempt under the sun to make this happen but Meta is such a complicated company.

When I link my whatsapp number, even though approved, it doesn’t show in the drop down, menu, I have tried to use HTTP webhook, that also did not get accepted even though the API credentials are both the same in Make and Meta.

The WAB with the correct phone number also does not show when I want to link it in Make when it say “connect webhook”.

I am so tired and frustrated at this point, even Claude, Gemini & ChatGPT couldn’t figure out this mess…. HELP!

7

:us: Until today, we couldn’t connect the WhatsApp API the way we used to. Our workaround was to generate an HTTP POST request with the code to send templates from our own server, sending a JSON payload (using Create JSON) with the scenario data. We had to write separate code for every single template we have in the WhatsApp API. I still haven’t found another solution.

Hasta hoy no pudimos conectar la API de whatsapp de forma que lo haciamos antes, nuestra solucion fue generar un post http con el codigo para enviar templates desde nuestro servidor, enviando json (create json) con los datos del escenario. Tuvimos que crear cada codigo para cada plantilla que tenemos en Whatsapp API.
Aun no encuentro otra solucion.