Zoho Forms prifill Smartsuite to Zoho throught Make.com

Hello everyone,

I am trying to set up Zoho Form Dynamic Prefill using data from SmartSuite through Make.com, but I am facing an issue where the form fields are not getting mapped correctly.

Even though the JSON structure is valid, Zoho shows an error; Something Went Wrong.

Request Body used:
{
“Project_Name”: “{{5.Project Name}}”,
“District_Name”: “{{5.District Name}}”,
“Block_Name”: “{{5.Block Name}}”,
“Gram_Panchayat_Name”: “{{5.Gram Panchayat Name}}”,
“Village_Name”: “{{5.Village Name}}”
}

Zoho support has confirmed that the mentioned JSON body is correct.
However, they noticed that the string “Accepted” is being returned by my API endpoint, instead of a proper JSON response.
Their reply was:

“Yes, the mentioned JSON body will work. However, we have noticed that ‘Accepted’ as a String is still returned. Please check with your API endpoint and make sure to send the JSON response only to resolve it.”

This indicates that the SmartSuite → Make connection is not sending a clean JSON object, but a string response instead.

if any support please reply this.

Hey there,

can you show the Make scenario and what is being sent on that end?

Hi Thanks for reply, i have attached video for your better understanding.

And when you run the scenario, what do the inputs and outputs look like?

please see th inputs and outputs attached video.

Also please find the below link Zoho forms article about pri fill webhooks setup seting