What is your goal?
Run the
What is the problem & what have you tried?
Exactly the same as in the topic here: Slack - missing required field: channel.
When the Make AI Agents - Run an agent module gets engaged in the integration, it fails with an error.
Error messages or input/output bundles
500 | An error occurred in AI Agent Service.| It looks like something went wrong. Please give us time to fix it.
Create public scenario page
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module1-input.txt (1.2 KB), module1-output.txt (3.4 KB)
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Providing the Output bundle will allow others to replicate what is going on, especially if there are complex data structures (like nested arrays and collections) and data from external services. This helps us with answering your question with valid examples, like mapping raw variable names (instead of the label/display name).
Sharing these details will make it easier for others to assist you, so that you can get better answers, faster.
— @samliew
Screenshot
There is no output, so I cannot provide an output bundle. The input bundle include sensitive personal information to share here.
Looks like this is probably not your scenario itself, but an issue on the AI Agent service side.
If it fails right when the Run an agent module starts, and the error is just a generic 500 / “please give us time to fix it”, that usually points more to a backend/service problem than a mapping mistake in the scenario.
Since you said it’s the same as the other thread, I’d mention that too it helps show it’s not an isolated case. So for now this looks more like a platform-side AI Agents issue than something broken in your setup.
