A virtual concierge service via WhatsApp

:us: I would love to create a virtual concierge service via WhatsApp, and I’m here seeking advice and help. Thank you all for welcoming me and supporting me in the realization of my project. I am very excited about building this service with your support. Thank you to the whole community!"

Let me know if you need help with anything else related to this project!

J’aimerais beaucoup créer un service de conciergerie virtuelle via WhatsApp et je suis ici pour chercher des conseils et de l’aide. Merci à vous tous de m’accueillir et de m’accompagner dans la réalisation de mon projet. Je suis très enthousiaste à l’idée de construire ce service avec votre soutien. Merci à toute la communauté !

Please specify your needs for help. Where can we help you.

Bonjour @Ruben_Koemans ,

:us: I want to help people in Dordogne by setting up a virtual concierge service via WhatsApp.

This service will cater to various requests, whether for personal services or others.

I plan to develop it using Make, integrating different modules to make the service as efficient as possible.

A big thank you to you for your help and support! And especially to the community."

Let me know if you need any more assistance!


Je souhaite aider les gens en Dordogne en mettant en place un service de conciergerie virtuelle via WhatsApp.

Ce service permettra de répondre aux différentes demandes, que ce soit pour des besoins de services à la personne ou autres.

J’envisage de le développer en utilisant les services de Make, en intégrant différents modules pour rendre le service le plus efficace possible.

Un grand merci à toi pour ton aide et ton soutien ! et surtout a la communaute

Hi @ChristopheDigital,

I understand what you are trying to make. Only i am not sure where you need our help specifically. Are you having trouble with connecting some modules? Or are you not started?

@Ruben_Koemans
Thank you very much for your message and your interest. To be honest, I haven’t started working on the project yet, and it all seems a bit complex for me at the moment. I would really appreciate some help to get started, especially with connecting the different modules and structuring the service as I envision it.

I’m still a novice in this field, so any guidance or advice would be greatly appreciated to help me move forward.

Thank you again for your help!

Ah ok. Do you already know what modules you would need?

@Ruben_Koemans
Yes, I would need WhatsApp as a module, but after that, I’m not sure how to make the WhatsApp application automatically respond when users ask a question. Which module should I add next on Make to make this work?

Should I create a prompt myself so that users can ask any question on WhatsApp, and the virtual concierge service can respond correctly to their requests?

I have an example of a concierge service in the construction field, with an assistant that helps professionals quickly draft quotes using specialized AI, like “Renalto.fr,” which offers solutions for artisans, architects, and other building professionals.

I really want to do something similar, but catering to various needs, not limited to just one sector.

I recommend looking into Manychat. This is a Meta messaging tool where you can make chatbots. If you want to add AI to this flow i can help you with that. i have done this before.

The flow i have build was with a few static questions and after that AI takes over.

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@Ruben_Koemans

Ruben,

I’m really interested in what you’re suggesting, and yes, I truly need your help. If you already have a template available, I’d be very keen to explore it.

Manychat seems like a great option for what I want to set up, and the idea of adding AI to the flow is exactly what I’m looking for. Thank you so much for offering your assistance; it would be incredibly helpful!

Thanks again for your support!

@ChristopheDigital great to hear i could help you. I cannot share the blueprint because it is a product i sell. I can share a video i got some inspiration from.

This is the video i got the inspiration from: https://youtu.be/76HlF0Giqdw?si=vxVx5512n44Wa6y_

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@Ruben_Koemans I’ll manage on my own.

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Welcome to the Make community!

I would suggest completing the Make Academy before jumping into building a complete scenario. If you need specific assistance when you are building a scenario it’s easier to help you then. Otherwise, you can also hire a professional by posting a request in the Hire a Pro category.

Here are some useful links and guides you can use to learn more on how to use the Make platform, apps, and app modules. I found these useful when I was learning Make, and hope they might benefit you too —

Getting Started

Help Centre Basics

Articles & Videos

Hope this helps! Let me know if there are any further questions or issues.

@samliew

P.S.: Investing some effort into the Make Academy will save you lots of time and frustration using Make.