Hi, We are trying to integrate Acuity with Pipedrive. There is a native integration between the two, but it is limited due to some field limitation errors. We have a date field in Pipedrive, but Acuity Scheduling does not have that, so we can’t map it out. Our goal: When a new appointment is booke…

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From the error message, it appears that for some the required fields, you mapped a variable that is empty. What is the output bundle of module [3]? Please provide the output bundles of the modules by running the scenario, then click the white speech bubble on the top-right of each module and select…

hi @samliew Are you referring to the output bundle of this? The one in red box [image]

Yes, that is module [3] – the one with the “3” in the square box next to the module name.

This is only what’s inside that output bundle. @samliew [ { "__IMTLENGTH__": 0 } ]

Can you please let me know which value it is looking for specifically? @samliew

In your module [5] “Create a Person”, you are mapping values from module [3] “Search Persons”, those values does not exist, because your search module is telling you that person doesn’t exist and returns NO variables, as seen in your output bundle. In your module [5] “Create a Person”, you need to …

Hi @samliew Thanks for responding. Here are the only choices I have for mapping. Can you please help me to know which one here can be the best option to map? We just needs the basics name, phone, email [image]

Looks like you need to use the “Appointment ID” to get more details about the appointment first using this module. [Screenshot_2024-01-22_130152] Module [3] “Search Persons” fields might be incorrectly mapped as well, since you have no details about the appointment to search for yet until you use …

I tried adding. it gave all records of past bookings. But I don’t think I should choose one from this. There’s no map Appointment id field. [image]

Acuity & Pipedrive Integration

Beginner Questions

samliew January 16, 2024, 5:44am 7

In that case, you should map the values from the trigger module, because [3] has no values to map when the search has no results.

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