Added field via webhook in Zendesk not available in Google Sheet Module

How To
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1

V1 of my scenario successfully added rows to a Google sheet from a ZD webhook. The webhook was modified which adds a field to the Bundle in the watcher. The history of the watcher shows the field name and value from the latest run. The google sheet has the header to map to the new field. In the add row module the new field is visible under Values to map, but the added field name from the watcher isn’t an option to select.
A refresh of the modules doesn’t resolve this issue. The data shown in the UI to map, is old, and isn’t data from the most recent run.
Any ideas?

Thanks

2

Good morning @Ruben2;

Screenshot 2024-10-02 at 09.58.03
Screenshot 2024-10-02 at 09.58.031206×704 94.6 KB

Any luck with clicking Redetermine data structure in the Webhook’s setting panel and then sending the updated data?

3

Hi Michael,

The webhook is in zendesk. I have a ZD watcher, and the history on the last run shows the new field and value on the watcher. The field and and value aren’t available to map to a google sheet. After the watcher is a router with 4 google sheet destinations based upon a filter, of a ZD form used to create the ticket.